Data collected
Data Collection Practices
We collect personal data necessary for document preparation, appointment management, and verification workflows.
The categories of data collected depend on user interactions with our platform.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information
Email
Phone
+41 61 118 22 57
Address
Chemin du Pavillon 2, 1218 Le Grand-Saconnex
General Inquiries
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Sources of data
Data Sources
Sources of data include user submissions and automated data generation through service interactions.
Data is obtained directly from users during the registration and service usage processes.
Cookie types
Types of Cookies Used
Essential cookies are necessary for the website's operation, while performance and functionality cookies enhance user experience.
Cookies may be categorized as essential, performance, or functionality cookies.
Cookie controls
Cookie Management
Cookies are used to enhance user experience and analyze site traffic.
Users can manage cookie preferences through their browser settings.
User Rights
User Rights
These rights include access, rectification, and deletion of personal data.
Users have specific rights regarding their personal data, subject to legal limitations.
Requests
Rights Requests
We aim to respond to rights requests promptly and within the required timeframe.
Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention
Data Retention Policy
Personal data is retained only as long as necessary for the purposes outlined in this policy.
Data retention periods are established based on operational needs and legal requirements.
Policy Updates
Policy Updates
Users are encouraged to review this policy periodically for updates.
We will notify users of significant changes to this policy via appropriate channels.
Purposes of Data Processing
The primary purposes include service delivery, customer support, and compliance with legal obligations.
Personal data is processed solely for the purposes specified in this policy.
Data Sharing with Partners
All partners are required to maintain confidentiality and protect personal data.
Data may be shared with trusted partners who assist in providing our services.
Legal Disclosures
Legal disclosures are made only when necessary and in accordance with applicable laws.
We may disclose personal data to comply with legal obligations or protect our rights.